Ana
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Recent activity by Ana
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SERVICES - What am I not allowed to ask the advisor?
While advisors on Fortunica are always willing to assist you with the major aspects of your life, it's important to keep in mind that there are certain questions they cannot answer. Here are some e...
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SERVICES - How can I rate an advisor?
We would love to hear about your experiences with your advisors, and their service! Let us know how much you liked your advisor, and help us ensure we only work with the best. Please, fill out our ...
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SERVICES - How long does it take to get an answer to my question?
Advisors try to answer questions as soon as they are available. It can take up to a couple of hours depending on their workload. You can check their normal response time in their profile to have an...
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PAYMENTS - Google Play
If you prefer to use your Google Play account to buy 1 public / 1 private question just click on (image of pencil) in the public timeline and choose your preferred option. After writing your questi...
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PAYMENTS - iTunes
If you prefer to use your Apple iTunes account to buy 1 public / 1 private question just click on (image of pencil) and choose your preferred option. After writing your question you will be able to...
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PAYMENTS - Why is my question in "not sent" status?
If your question is in “not sent” status means that the payment could not be processed.One of the reasons could be that the user’s credit card issuing bank did not approve the transaction, due to i...
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PAYMENTS - Why is my question in "pending" status?
Pending Status is a pending transaction that has not yet been fully processed.Pending transactions can take up to 24 hours to be processed. For users located in Brazil, we also offer Boleto Bancári...
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PAYMENTS - Package Payment
All the packages on the shop are available for purchase directly on the app with your credit card or Paypal.
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PACKAGES - How safe is my payment?
Security and privacy are the key indicators for us. All payments in fortunica app are made through the Adyen service. This is fully compliant with the PCI DSS 3.2 standard as a Tier 1 service provi...
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PACKAGES - What packs are available?
Welcome Offer:This is a unique welcome offer available to all users who register on fortunica for the first time. This pack is perfect for you if you are a newcomer. You will be able to try out the...
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