FAQ

NOTIFICATIONS - I don't get notification when an advisor answers my question

Ana
Ana
  • Updated

If you want to receive notifications when an advisor responds to your question, you'll need to enable push notifications on your phone. To do this, go to your account settings and make sure that your "alert for personal messages" is turned on.

 

  • On an iPhone, go to Settings, scroll down to "Fortunica", and tap on "Allow Notifications".
  • On Android, open the app, go to your profile, and tap on "Alert for Personal Messages".

 

Note that if you switch to a different language in the app's settings, your notifications may be deactivated. So, be sure to check your account settings every time you change the app's language to ensure that you receive notifications for incoming messages.

Was this article helpful?

Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.