General Information & Questions

What should I do if I'm not satisfied with a reading on the app?

Ana
Ana

If you're not satisfied with a reading on the app, you can take the following steps:

 

  • Please contact our customer support through the app. They will review your case and may offer a refund or credit towards another reading.
  • If you feel that the advisor did not provide a genuine reading or engaged in unethical behavior, you can report the advisor to customer support. The app takes such reports very seriously and will investigate any such claims thoroughly.

 

Note: It's important to note that not every reading will be 100% accurate or satisfying. Everyone's interpretation of readings can differ, so it's essential to approach readings with an open mind and use them as guidance, rather than the ultimate truth.

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